Privacy Policy

Last updated: May 2025

SmartCubes is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights.

Information We Collect

• Order information: Name, email, shipping address, phone, and payment details when you place an order.
• Account information: Login email and order history if you create an account.
• Device & browsing data: IP address, browser type, pages visited via cookies and analytics.
• Communications: Messages sent to our support team.

How We Use Your Information

• To process and fulfill your orders
• To send order status and shipping updates
• To share fulfillment data with CJ Dropshipping solely to ship your order
• To improve our website and products
• To send marketing emails if you have opted in (unsubscribe anytime)
• To comply with legal obligations

Third-Party Service Providers

• Shopify — e-commerce platform (processes payments, stores order data)
• CJ Dropshipping — fulfillment partner (receives name, address, and order details to ship your products)
• RAISE AI — loyalty rewards platform (stores purchase history to calculate credits)

We do not sell your personal data to any third party.

Your Rights

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing at any time

To exercise any right, email support@smartcubes.us.

Security

All data is transmitted via SSL/TLS encryption. Payments are processed securely through Shopify Payments and never stored on our servers.

Contact

Email: support@smartcubes.us  |  Hours: Mon–Fri, 9am–6pm EST